Last updated: [26/11/2024]

This Privacy Policy (the “Policy“) aims to formalize our commitment to respecting the privacy of users of the website www.bonjourcava.fr (the “Site“) operated by Association Bonjourçava.

The Policy and the Terms and Conditions of the Site form a contractual set. All uppercase terms not defined in this Policy are defined in the Terms and Conditions, which can be found here: https://bonjourcava.fr/en/general-terms-of-use.

In the context of providing our Site, we process your personal data in accordance with the General Data Protection Regulation (GDPR) 2016/679 of April 27, 2016, and under the conditions outlined below.

Personal data refers to any information relating to an identified or identifiable natural person. We collect and process personal data solely for the provision of our Services or communication related to those Services, in strict compliance with the GDPR.

We collect only personal data that is adequate, relevant, and limited to what is necessary in relation to the purposes for which it is processed. Therefore, you will never be asked to provide personal data considered “sensitive,” such as your racial or ethnic origin, political, philosophical or religious beliefs.

By registering on the Site, you authorize us to process your personal data in accordance with this Policy. If you do not accept the terms of this Policy, please refrain from using the Site and Services.

1. In what cases do we collect your personal data and what data is collected?

We may collect and store your personal data, particularly when you:

  • browse the Site
  • perform actions on the Site or Services that lead to the collection of personal data. Examples: creating an account, making an online payment, etc.
  • contact us.

We use your personal data to enable the implementation and management of the Site’s Services and to respond to your specific requests. We also use your personal data to operate and improve our Services, our Site, and our approach. This information is used exclusively by us and helps us better tailor our Services to your expectations.

If you have chosen to receive emails and messages from us when creating your Account, you will receive electronic and alphanumeric messages regarding our products, events, promotions and program for volunteers. We will use the personal data you provided during your registration. You can unsubscribe from these communications at any time.

1.1 Browsing the Site

Connection Data. Each time you log in to our Site, we collect personal data such as, notably, your IP address, the MAC address of your computer, the date and time of connection, as well as information about the browser you are using.

Browsing Data. We also collect information that allows us to identify how you access the Site, which pages are viewed, and for how long. In this context, we may use Cookies as outlined in paragraph 6 below.

1.2 Account Creation

Access to some of our Services requires the prior creation of an Account. In accordance with the Terms and Conditions, you will be asked to provide a certain number of personal data when creating your Account, including your first and last names, postal address, email address and phone number.

1.3 Payment

Some of the Services available are paid. To this end, you agree that we may use third-party service providers who may collect personal data to enable the proper functioning of payment processing services by credit card or other payment methods and, where applicable, the delivery of products or services.
To process your purchase, you must provide your billing information as well as your payment details, including your credit card number, expiration date, security code, and the name of the cardholder in case of payment by credit card.
We store the details of your payments, as well as the details of the purchases you make. Transaction details are stored either in our systems or with the third-party provider. This storage is carried out for internal purposes, including accounting, compliance, and legal purposes, in accordance with paragraph 5 of this Policy.

1.4 Subscription to our Newsletter

When creating your Account, you may give your prior consent to receive our newsletters regarding news, new products, services, and promotions within the scope of the Services.
You may also directly consent to receiving our newsletters by entering your email address in the designated areas on the Site.
In any case, you have the right to withdraw your consent to receive such newsletters at any time and free of charge, as provided in paragraph 6 of the Policy.

1.5 Contacts

To follow up on requests you may make to us and to confirm the information we hold about you, we may use your name, surname, email address, and phone number.

2. How do we protect your personal data?

We have implemented technical and organizational security measures to ensure the safety, integrity and confidentiality of all your personal data, preventing it from being altered, damaged, or accessed by unauthorized third parties. We maintain an appropriate level of security, taking into account the current state of knowledge, implementation costs, the nature, scope, context, and purposes of the processing, as well as the risks and their likelihood.

However, it is specified that no security measure is infallible, and we are unable to guarantee absolute security for your personal data.

Additionally, it is your responsibility to maintain the confidentiality of the password that allows you to access your Account. Do not share this information with anyone. If you share your computer, remember to log out before leaving a Service.

3. In what cases do we share your personal data?

3.1 Sharing your personal data with third-party companies

While browsing the Site, your personal data may be transmitted to external service providers. These third parties provide services on our behalf and in our name to ensure the proper functioning of credit card payments and other Services.
No transfer of personal data is made outside the European Union.
Except in cases where a third party requires you to accept its own privacy policy and terms of use, the third-party companies that receive your personal data are committed to processing your data solely for the implementation of our Services.
We will never share your personal data with third-party companies for marketing and/or commercial purposes without first obtaining your prior consent.

3.2 Sharing with authorities

We may be required to disclose your personal data to administrative or judicial authorities when such disclosure is necessary to identify, apprehend, or prosecute any individual who may harm our rights, another user, or a third party. Finally, we may be legally obliged to disclose your personal data, in which case we cannot refuse.

4. How long do we retain your personal data?

We will retain your personal data only for the duration of your registration on the Site to ensure your identification when logging into your Account and to enable the provision of Services.
Thus, if you unsubscribe from the Site, your personal data will be deleted and only retained in archived form to provide evidence of a right or a contract.
In any case, we will retain your personal data for no longer than necessary for the purposes for which it is processed, as described in this Policy and in compliance with applicable laws and regulations.

5. Cookies: How do we use them?

5.1 What is a cookie?

A cookie is a text file that may be placed on a device when visiting an online service using browser software. A cookie file allows its issuer to recognize the device concerned, during its validity period, each time the device accesses digital content containing cookies from the same issuer.
In any case, cookies placed on your browser with your consent are deleted 13 months after being placed on your device.

5.2 What is the purpose of the cookies issued on our Site?

The cookies we issue allow us to:

  • establish statistics and traffic volumes for the usage of various elements of our Site (sections and content visited, user paths), enabling us to improve the relevance and usability of the Site and, where applicable, our products and services;
  • adapt the presentation of our Site to the display preferences of your device (language used, display resolution, operating system, etc.) during your visits to our Site, according to the viewing or reading hardware and software your device includes;
  • remember information related to a form you filled out on our Site (registration or account access) or to products, services, or information you selected on our Site (subscribed service, content of a shopping cart, etc.);
  • allow you to access reserved and personal areas of our Site, such as your Account, using identifiers or data you may have previously provided, and implement security measures, for example, when you are asked to log in again to access content or a service after a certain period of time.

When browsing the Site, social network cookies may be generated, particularly via share buttons, which collect personal data.

On your first visit to the Site, a cookie banner will appear on the homepage. A clickable link provides more information about the purpose and operation of cookies and refers to this Policy. Continuing to browse another page of the Site or selecting an element of the Site (e.g., image, text, link, etc.) signifies your acceptance of the placement of cookies on your computer.

5.3 How can you control the cookies used?

In accordance with applicable regulations, you can refuse the use of cookies that are not strictly necessary.

Additionally, you can configure your browser software at any time so that cookies are either stored on your device or, conversely, rejected (either systematically or based on their issuer). You can also set up your browser software to prompt you to accept or refuse cookies on a case-by-case basis before a cookie is stored on your device.

Note: Any settings you configure may affect your browsing experience on the Internet and your access to certain services requiring the use of cookies. We disclaim any responsibility for the consequences of degraded service functionality caused by the inability to save or access cookies necessary for their operation, which you may have refused or deleted. This includes scenarios where you attempt to access content or services requiring identification or when we (or our service providers) cannot recognize, for technical compatibility purposes, the type of browser your device uses, its language and display settings, or the country from which your device appears to be connected to the Internet.

5.4 How to configure your browser software?

Each browser has a different method for managing cookies and your preferences. This is described in the help menu of your browser, which will guide you on how to modify your cookie settings. Below are instructions for major browsers:

Internet Explorer / Edge

  • In Internet Explorer, click on the Tools button, then Internet Options.
  • Under the General tab, in the Browsing History section, click on Settings.
  • Click on the View Files button.

Firefox

  • Open the Tools menu in the browser and select Options.
  • In the window that appears, choose Privacy and click on Show Cookies.

Safari

  • Access Preferences via the browser menu (Safari > Preferences).
  • Click on Privacy.

Google Chrome

  • Access Settings via the button to the right of the URL bar or through the browser menu (Chrome > Preferences).
  • Select Advanced Settings.
  • Click on Content Settings, then Cookies.

For more information about cookies, you can visit the CNIL website.

6. What are your rights?

You are the sole provider of the data in our possession through the Site. You have rights regarding your personal data. In accordance with personal data protection regulations, particularly Articles 15 to 22 of the GDPR, and upon proof of your identity, you have the right to request access to your personal data, its rectification, or deletion.

Furthermore, within the limits set by law, you also have the right to object to the processing, to restrict it, to decide the post-mortem fate of your data, to withdraw your consent at any time, and to request the portability of the personal data you have provided.

You can contact our Services to exercise your rights at the following email address: contact@bonjourcava.fr or by mail at the following postal address: Association Bonjourcava – 2, rue des Horts 30570 Val d’Aigoual, enclosing a copy of an identity document with your request.

Additionally, you can unsubscribe from our newsletter at any time by clicking the unsubscribe link at the bottom of each email. You can also unsubscribe by sending an email to: contact@bonjourcava.fr.

7. Can we modify the Policy?

We reserve the right to modify the Policy at any time. Therefore, it is recommended that you review it regularly. In the event of changes, we will post them on this page and in locations we deem appropriate based on the nature and significance of the changes made.

Your continued use of the Site after any modification signifies your acceptance of those changes. If you do not agree with certain substantial modifications to this Policy, you must stop using the Site.

8. The National Commission for Computing and Liberties (“CNIL”)

We remind you that you can contact the CNIL directly through the CNIL website or by mail at the following address:
Commission Nationale de l’Informatique et des Libertés (CNIL), 3 Place de Fontenoy – TSA 80715, 75334 PARIS CEDEX 07.